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HP Recommended

i can't drag with touch pad buttons or with two fingers, here i also attach the setting preview of my touch pad settingsScreenshot 2024-03-20 224817.png

 

1 REPLY 1
HP Recommended

Hi @Aizi,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It seems like you're experiencing issues with your HP laptop's touchpad. I can guide you through some troubleshooting steps to try and resolve the issue.

 

  • Check Touchpad Settings: Even though I can't see the settings preview you mentioned, you can check your touchpad settings to ensure that dragging with touchpad buttons or two fingers is enabled. Usually, there's an option in touchpad settings related to gestures and drag functionality. Make sure these are turned on.
  • Update Drivers: Outdated touchpad drivers can sometimes cause issues. You can update your touchpad drivers through the Device Manager on Windows. Right-click on the Start button, select "Device Manager," then find your touchpad under "Mice and other pointing devices." Right-click on it, and select "Update driver." Follow the on-screen instructions to update the driver.
  • Restart Your Laptop: Sometimes, a simple restart can fix various issues, including touchpad problems.
  • Check for Physical Damage: Ensure that there's no physical damage to your touchpad or the buttons. Dirt or debris can sometimes interfere with the functionality. Clean the touchpad gently with a soft cloth.
  • Reset Touchpad Settings: If nothing else works, you can try resetting your touchpad settings to default. In the touchpad settings menu, look for an option to reset settings or restore defaults.
  • Update Operating System: Ensure that your Windows operating system is up to date. Sometimes, system updates can fix compatibility issues with hardware devices.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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