12-14-2016 06:05 PM
Hello, when I ordered this laptop, it stated "touch screen optional". When I got the order, touch screen doen't work and is settings it says "No pen or touch input is available for this display". Every option in the guide isn't available.
12-15-2016 10:28 AM
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I was going through your post and would like to help you.
The touchscreen on your PC is not responding. Is that, right?
I recommend you to use the link below and follow the steps mentioned in it to give an attempt to fix the issue.
Also, please share the model number of the PC to find a more appropriate solution towards the issue.
Hope the above steps will help you finds the solution. Please share more to serve you.
Glad to help you. I work for HP
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