abohassan Honor Student
Honor Student
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Message 1 of 2
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touch screen not work

HP Pavilion TouchSmart 14-n033
Microsoft Windows 10 (64-bit)

my lap top

HP Pavilion TouchSmart 14-n033tx Ultrabook (ENERGY STAR)
Model #: F2C48PA

windows  8 64

delete windows and recovery and install windows 10 64

touch screen not work no drive found in web site hp

all vido in youtube see but not work

 

 

1 REPLY
HP Support Agent
HP Support Agent
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Message 2 of 2
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touch screen not work

Hi@abohassan,

 

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Touchscreen not responding. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I appreciate all the steps you have performed to identify the cause.

This seems to be a hardware failure of which I recommend you contact our Phone support using the link below.

 

http://support.hp.com/us-en/contact-hp

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
I work on behalf of HP

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