touchscreen ghost touches

[amontgomery512]

I've recently started getting ghost touches on my touchscreen, drives the computer nuts - can't sign on to it, if I do get signed on it'll open programs, change the zoom on webpages, all that fun stuff. What could the problem be? I've used drivertalent to scan the current driver and cleaned the screen. The only way to "solve" the problem was to disable the touchscreen, however now it's kind of useless to have a convertible machine that I can't use as such.

[asmita6658]

Hi @amontgomery512

Welcome to the HP Support Community. 

To better assist you - May I have the exact model name of the computer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, I'd suggest try updating the computer using these steps -

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer.  

Also, try updating the BIOS. Refer to this document for steps - HP Notebook PCs - Updating the BIOS (Basic Input Output System)
 

Hope this helps! Keep me posted. 

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Have a great day!