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Dizzyflowr Student
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touchscreen stopped working after window's 10 ypgrade

HP ENVY TS 15 Notebook PC
Microsoft Windows 10 (64-bit)

Dear HP forum users,

 

Ever since I upgraded to windows 10, my touchscreen has stopped working correctly, I have done all the updates of drivers and so on and it has still not fixed the issue. I have done troubleshooting and the only message I get is "no pen or touch input for this display" I have even reformated my pc . that did not help. I have tried many online advice forms advice and I have now come to a dead end.

 

Could somebody please be so kind and help me fix my issue.

 

Thsnk you

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HP Recommended

touchscreen stopped working after window's 10 ypgrade

Hi,

 

Please try few simple steps first:

 

1. Go to Device manager (Right click Start then select Device Manager.)

2. Expand Human Interface Device

3. Right click HID Compliant Touchscreen

4. Select Disable,

5. Reboot,

 

Repeat 1, 2, 3 and for 4 select Enable.

 

Regards.

BH
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