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‎01-16-2021 09:22 PM

HP Recommended
Product: Hp15s-fq2044tu
Operating System: Microsoft Windows 10 (64-bit)

I am trying to get 2 monitors extended. 1 through the HDMI works fine. The 2nd from the USB-C port doesn't work and gives me a 'port reset failed'.

https://support.hp.com/au-en/document/c06987739

1 SuperSpeed USB Type-C® 5Gbps signaling rate

 

Should a monitor work from this USB-C port with the correct adaptor?

2 REPLIES 2

‎01-17-2021 01:29 AM

HP Recommended
@EmilyDuck2020 wrote:

... Should a monitor work from this USB-C port with the correct adaptor?

@EmilyDuck2020 

 

No, the USB-C port does not support video out. If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

                https://www.displaylink.com/products/universal-docking-stations


For example


                https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1


Regards

 

Regards.

BH
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‎01-17-2021 02:46 AM

HP Recommended

Does that mean the USB-A ports support DP Alt mode ?

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