video only in black and white

[Moni10]

Hello! While watching videos (doesn't matter where: youtube, social medias..) the color almost disappears: I see everything almost in black and white with just a shadow of some colors. I can see all the other colors it only doesn't work on videos. 

Does anyone have a solution?

[The_Fossette]

@Moni10,

Welcome to the HP Support Community!

I recommend you try using a different browser (Like Chrome, Mozilla Firefox) and check if the issue persists in other browsers.

If the issue persists in other browsers as well then, update BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

If other browsers are working fine, then update the browser you are using or uninstall and reinstall the browser.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!