webcam not working

[esposim]

Hi, my webcam in my computer is not working. I already updated the drivers,and i only know that its sensor has a problem (seen in device manager). 

[The_Fossette]

@esposim

I reviewed your post and I understand that the webcam is not working on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03430151

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[esposim]

they all don't work

[The_Fossette]

@esposim

I recommend you follow the steps in the below article and perform a reset on the computer.

https://support.hp.com/in-en/document/c04742289

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe