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esposim
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webcam not working

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pavillion x2 detachable
Microsoft Windows 10 (32-bit)

Hi, my webcam in my computer is not working. I already updated the drivers,and i only know that its sensor has a problem (seen in device manager). 

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 4
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@esposim

 

I reviewed your post and I understand that the webcam is not working on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03430151

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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esposim
Author
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Message 3 of 4
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they all don't work

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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,944 2,571
Message 4 of 4
Flag Post
HP Recommended

@esposim

 

I recommend you follow the steps in the below article and perform a reset on the computer.

 

https://support.hp.com/in-en/document/c04742289

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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