yellow tint problem on my victus

[Peeyushsahu123]

my hp victus laptop is showing a yellow tint on the boundry of the screen most broader at bottom part . it disappears when i press it but sometime after it again appears. boundry mainly appears when i use it for some long and usually also it is present to some extent . after 6 months of buying this problem is appearing  .iam thinking is it issue with hardware. can someone help me in this regard.

[Alden4]

Hi @Peeyushsahu123,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The yellow tint issue you’re describing on your Victus by HP 15.6-inch Gaming Laptop likely points to a hardware-related problem, particularly with the display or its mounting. Here's an analysis of the possible causes and steps you can take.

Possible Causes:

Pressure or Mounting Issue:

• The display may not be properly seated in the chassis. Over time, this can cause uneven pressure, leading to discoloration or tinting.
• The problem disappearing when pressed suggests a physical connection issue.

Display Backlight or Panel Problem:

• A defect in the LCD panel or its backlight could cause yellowing. This might become more noticeable as the panel heats up during extended use.

Heat or Thermal Expansion:

• Prolonged use may cause heat-related expansion, making an existing hardware fault more pronounced.

Recommended Actions:

Check for External Factors:

• Make sure no external pressure (e.g., from a tight laptop sleeve or objects near the edges) is being applied to the screen.
• Clean the screen gently to rule out any residue or dirt causing discoloration.

Inspect Under Low Usage:

• Use the laptop for a short period with minimal brightness and without heavy tasks to check if the problem appears. If it does not, it might be heat-related.

Perform a Hardware Test:

• Run HP’s PC Hardware Diagnostics UEFI tool:
  • Shut down your laptop.
  • Power it on and press the Esc key repeatedly, then press F2.
  • Run the display test to check for abnormalities.

Avoid Pressing the Screen:

• While pressing the screen might temporarily fix the issue, it can cause further damage over time.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Peeyushsahu123]

My laptop is still under warranty can I get  some parmanent solution?

[Alden4]

Hi @Peeyushsahu123,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support