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Rabbitrose13
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Message 1 of 2
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zoomed in on videos constantly need help asap

‎03-11-2017 03:42 PM

hi whenever I play videos on my computer or attempt to watch a DVD the computer constantly has the video zoomed in on so I can't play anything help

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HP Support Agent
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HP Recommended

zoomed in on videos constantly need help asap

‎03-12-2017 01:54 PM

@Rabbitrose13

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP computer and when you play videos or play a DVD, the videos zoom in and you can't play anything. 

 

I would like to know the following information to assist you better:

  • The exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • What is the operating system you use?
  • Have you tried playing online videos from the internet, and offline videos that are saved on the computer?
  • Have you tried using other applications to play DVDs?

I'll watch for your response Please feel free to reply. Cheers! 🙂

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