Драйвер на bluetooth на HP ENVY m6-1152er

[Lena3213]

Здравствуйте. возможно у кого-то есть блютуз драйвер на ноутбук HP ENVY m6-1152er ОС Windows 10pro?

[Paul_Tikkanen]

What model Wi-Fi adapter does your notebook come with?

[SNicollas]

Hey @Lena3213!

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

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[Lena3213]

Ralink Model: RT3290

[Paul_Tikkanen · Accepted solution]

Unfortunately, that model Bluetooth adapter is not supported for use in W10.

If the device is showing up as needing a driver, see if watching this video works:

https://www.youtube.com/watch?v=FsMmazqz77Q&t=1s 

If there is nothing in the device manager that needs a driver, then you will have to use a USB Bluetooth adapter.

[Lena3213]

thanks for the help

[Paul_Tikkanen]

You're very welcome.