Нужен драйвер для Bluetoosh в Windows 10 Домашняя

[мАЛЕНЬКИЙ]

ДобрЫй день.

Ноутбук HP Pavilion 17-e060sr

[Paul_Tikkanen]

Hi:

Bluetooth is a function of the Wi-Fi adapter (if the Wi-Fi adapter is a combination Wi-Fi/Bluetooth adapter).

What model Wi-Fi adapter does your notebook come with?

[DANCOS]

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS

[мАЛЕНЬКИЙ]

Ralink RT3290 802.11 bgn

[Paul_Tikkanen]

Hi:

The Ralink RT3290 Bluetooth adapter does not work on the latest builds of W10.

It completely disappears from the device manager and no fix is available.

If the device needed a driver there would be a device listed in the device manager that needed a driver.

This is the W10 Bluetooth driver if you see the Ralink Bluetooth needing a driver.

MediaTek (Ralink) Bluetooth Software Driver

11.0.761.0 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

So, if you don't see any Ralink Bluetooth device in the device manager, your options would be to:

Purchase a USB Bluetooth adapter

Upgrade the Ralink Wi-Fi card to this model which is dual band AC with Bluetooth, and works on all versions of W10/W11:

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo    HP part # 724935-001

Below is the link to the service manual where you can find the Wi-Fi card removal and replacement procedure:

c04069163.pdf (hp.com)

[мАЛЕНЬКИЙ]

I'm thinking of just rearranging Windows, installing 8 or even 7. The laptop was sold from 8, but I read the Internet and they write that there are problems with Realtek on 8. So I'll go back to 7. Is it a good solution?

[Paul_Tikkanen]

I suppose that is up to you if things work fine for you on W7.

I would be replacing the internal card, because it is not too difficult and pretty inexpensive to do so.

724935-001 with free shipping on AliExpress

[мАЛЕНЬКИЙ]

I got this laptop with Windows 10, how it worked on 8 and how it will work on 7, I do not know. I've been struggling with him for a week because his USB ports don't work either. Buying an internal card is not just expensive for me, but very expensive, I am from Russia...

[Paul_Tikkanen]

W10 includes the USB drivers automatically, so there are no drivers to download.

For Windows 7, there would be drivers for the USB if it is a driver issue.

[мАЛЕНЬКИЙ]

I have a problem with USB ports, not with drivers, but with hardware, code 43