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09-20-2021 02:34 AM - edited 09-20-2021 02:50 AM
Product: COMPAG CQ58
Operating System: Microsoft Windows 8.1 (64-bit)
After reinstalling the Windows UEFI mode, such a driver error occurs in legacy as well.
The Realtek network controller was not found. If deep sleep mode is enabled, please connect the cable.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
8 REPLIES 8
09-20-2021 07:21 AM
The only suggestion I can offer would be to:
A. Do a forced reset.
To perform a hard reset, use the following steps:
- Turn off the computer.
- Remove the computer from any port replicator or docking station.
- Disconnect all external connected devices: USB storage devices, external displays, printers, etc.
- Unplug the AC adapter from the notebook computer.
- Remove the battery from the battery compartment.
- Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.
- Insert the battery and plug the AC adapter back into the notebook computer; but do not connect any of the peripheral devices.
- Press the Power button to turn on the computer.
B. Update the chipset driver to the latest version on your specific model CQ58 notebook's support page.
I can't help you with the chipset driver unless you provide the full model number of your notebook, or what model processor it has.
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