11-11-2017 12:28 PM
HP notebook 8.1 win disables my wifi internet.
No wonder I'm always getting disconnected.
Also it keeps wanting to make my connection "ethernet"
I've tried to disable & uninstall all I can so this won't happen & it STILL happens 😞 😞
Can't even 'find' my system info easily ..nothing easy on this hp ..wished I never got it.
11-13-2017 06:03 PM
Greetings! Welcome to Hp support. I reviewed the post about the WiFi disconnecting frequently. I will be glad to assist you. Excellent description of the issue. Kudos to you for that. 🙂
For better clarity and to assist you better I would require more information regarding this:
- Please provide the complete model# or product# f the computer to assist you correctly.
- Did this happen after a software or Windows update?
Please check this link: http://hp.care/2iuVxEX to find the product# of the computer.
Please furnish all these details for me to assist you correctly.
Thanks and have a blessed week ahead. 🙂
I am an HP Employee