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HP Spectre x360
Microsoft Windows 10 (64-bit)

I updated my laptop last week and suddenly it can not connect to 5ghz wifi. All my drivers are up to date. Does anyone have a solution for this or is facing the same issue? 

 

I contacted HP support they told me many people are facing this issue after the update but they want me to pay $50 to fix it. I have to pay because my warranty extension doesn't include software services (my laptop is less than 1 year and 2 months old)

1 REPLY 1
HP Recommended

Hi
Which update u have done ? 


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