All WiFi settings have disappeared from my laptop

[Ludoluco]

All WiFi settings have been disappeared from my laptop. I have a 15-da0594sa. I can connect via Ethernet but there is no mention of any wireless connectivity anywhere on my laptop’s settings! I have been online and completed all of the suggested troubleshooting on the hp website. The laptop is only a few months old and I have used it fewer than a dozen times!

[Lil_Boy_Blue · Accepted solution]

Hi

https://support.hp.com/us-en/product/hp-15-da0000-laptop-pc/20395828/model/24434454

A few months old and Windows 8.1 64 bit?

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:

http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe

If in doubt please ask.

[Ludoluco]

Apologies, I clicked the wrong button - it’s windows 10. I will try this now. Thank you.

[Ludoluco]

This worked! Super kudos to you lil_boy_blue!

[Lil_Boy_Blue]

Prego.

if in doubt please ask.