-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Asking a Replacement Wifi Card for HP 255 G6 (AMD e2-9000e)

Create an account on the HP Community to personalize your profile and ask a question
04-26-2025 09:09 AM
My Laptop is HP 255 G6 (w/ AMD e2-9000e)
Stock Wifi Card: Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter ( Part No.: 863934-855)
Is there any available replacement/upgrade oem wifi card for this? Thank you and God bless! 🥹
04-26-2025 09:16 AM
Tried this AC7265 7265NGW WiFi Card FRU00JT469 802.11AC NGFF BT4.0, But only bluetooth works. Device manager shows yellow sign and a Code 10 Error. Tried few things I've seen in YouTube, forums and tried windows update, but nothing works.
04-26-2025 10:46 AM
The Intel Dual Band Wireless-AC 3168 Wi-Fi adapter was the only model HP offered in the 255 G6 model series.
HP 255 G6 Notebook PC Maintenance and Service Guide
Because your notebook has an AMD processor and chipset you are restricted to using the Intel cards listed in the service manual--the Intel 3168AC being the only one.
If you want to experiment with a different card that might work, try this one:
Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2 Combo Adapter HP part # 924813-855