• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

My Laptop is HP 255 G6 (w/ AMD e2-9000e)

Stock Wifi Card: Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter ( Part No.: 863934-855)

 

Is there any available replacement/upgrade oem wifi card for this? Thank you and God bless! 🥹

4 REPLIES 4
HP Recommended

Tried this AC7265 7265NGW WiFi Card FRU00JT469 802.11AC NGFF BT4.0, But only bluetooth works. Device manager shows yellow sign and a Code 10 Error. Tried few things I've seen in YouTube, forums and tried windows update, but nothing works.

HP Recommended

The Intel Dual Band Wireless-AC 3168 Wi-Fi adapter was the only model HP offered in the 255 G6 model series.

 

HP 255 G6 Notebook PC Maintenance and Service Guide

 

Because your notebook has an AMD processor and chipset you are restricted to using the Intel cards listed in the service manual--the Intel 3168AC being the only one.

 

If you want to experiment with a different card that might work, try this one:

 

Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2 Combo Adapter HP part # 924813-855

HP Recommended

Okay thanks! Gonna try this one with 3165NGW I ordered.

HP Recommended

You're very welcome. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.