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HP Recommended
Microsoft Windows 10 (64-bit)

Hi, I am using a bit old laptop HP NOTEBOOK 2000, recently I installed win 10 after upgrading it RAM  to 4 GB. I am facing a very uncommon problem that my laptop is unable to discover any blutooth device, however it shows blutooth is ON in laptop also its Blutooth driver is up to date. Please if anyone can crack this issue I will be gratefull to him

5 REPLIES 5
HP Recommended

Hi:

 

What is the full model number or product number of your HP 2000?

 

Use this guide to find that information...

 

Find product and serial numbers for HP PCs, printers, and accessories | HP® Customer Support

HP Recommended

Good morning ji

Model:- 2000-2106TU

[Personal Information Removed]

Product:- B6U41PA#ACJ

And driver is blutooth dapter Arthoes 4.0

 

HP Recommended

Good morning:

 

Did you try the W10 Atheros Bluetooth driver and see if that fixes the problem?

 

10.0.1.0 

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe 

HP Recommended

bro, this doesnt work, same problem haunting my self

HP Recommended

I have one other suggestion you can try and that would be to follow the steps in my solution at the link below...

 

Since the Atheros BT driver is installed, you will need to first uninstall it, so that you get back to the Generic Bluetooth Adapter device.

 

Solved: HP ProBook 4540s Bluetooth problem in Windows 10 (64-bit) - HP Support Community - 7819414

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