cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
SURYAPICASA
New member
1 0 0 0
Message 1 of 1
80
Flag Post

BT disconnects randomly

‎12-31-2020 07:54 AM

HP Recommended
Product: hp pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My Bluetooth headset randomly disconnects several times, and I have done all possible troubleshooting steps as advised by the hp support team including:

driver updates,

wireless card update,

bios update

power management,

yet hp India support team is claiming that It cannot send any personnel to visit as factory reset of the windows has not been done. Here let me tell you how hard is it to setup a laptop these days from configuration of the system settings, digital licenses and other settings by IT team from office, not to mention all the personal software installations. 

 

On top of it, I lost 4-5 hours of my work time because the hp support guys are not competent enough to detect the problem.

 

I am deeply unsatisfied by the service, I previously had a dell laptop and never faced any such issue. I am not recommending the products of hp anymore. The service provided by them is abysmal. 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation