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‎01-24-2023 06:03 PM

HP Recommended
Product: HP Laptop 15s-dy3000
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Please help me out as I'm facing blue screen Stop code error that mentioned in subject line. The screen of laptop showing the message that "your Device ran into a problem and needs to restart. We are collecting some error info and then we'll restart for you." It showing 70% complete and even I'm not able to shut it down or restart. what can I do now please help me in this situation.

Before this it was showing some network issue or wireless issue since last 1 month.

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