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topstrawman
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Message 1 of 2
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Blue tooth issue

HP Recommended
HP 15" notebook J9H21UA#ABA
Microsoft Windows 10 IOT

Installed windows 10 on my Laptop and no longer have Bluetooth . . .doesn't show up anywhere

1 REPLY 1
Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

The product specs for your notebook at the link below, indicate that it never came with bluetooth hardware, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN Wireless Connectivity specification.

 

https://support.hp.com/us-en/document/c04491950

 

Below is the link to the parts list for your notebook.

 

http://partsurfer.hp.com/Search.aspx?searchText=J9H21UA

 

It comes with a Realtek RTL8188EE 802.11bg/n 1x1 WiFi adapter which is a single band, non-bluetooth wifi adapter.

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