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‎08-25-2020 03:04 AM

HP Recommended
Product: HP Pavilion 15-ec1202ng
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

after applying the newest Bios revision F.10a from mid July the Realtek PCIe-NIC instantly results in a BSOD.

Installing different Versions for the Realtek driver (even the integrated one) results in BSODs.

If I uninstalled the drivers and let the device discover any changed hardware it BSODs.

 

The device was also reinstalled with a fresh windows with no luck.

Finally reverting back to the half a month older F.03 fixed the problem.

 

Also the weird part was that the F.10a was released with the note for adding Windows v2004 Support, but when I received the device and only F.03 was available this version of windows was running without any issues.

 

Could the released BIOS please be checked further as a completely new install is not working, but the older patches don't have any trouble. As there are so many different 15-ec1XXX hardware revisions maybe the 1202ng has troubles with this release.

 

Thanks for checking in advance!

 

Kind Regards

Oliver

 

 

1 REPLY 1

‎08-27-2020 11:50 AM

HP Recommended

@Afk_ Welcome to HP Community!

 

I understand that after updating the BIOS you are getting bluescreen.

 

Thank you for the information.

 

We will take this as feedback and update it to the concerned team. Our development team is working on this. 

 

They will release the new BIOS.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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