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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)

I am Having this bluescreen,

Stop code: DRIVER IRQL NOT LESS OR EQUAL

 

luqmanariff_0-1670001504194.png

 

and, is it normal drivers look like this?

 

ea156f53-12b6-4598-8df6-578a96d83c77.png

 

 

 

3 REPLIES 3
HP Recommended

Hi @luqmanariff,

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing blue screen issues with your Victus By HP 15.6 Inch Gaming Laptop 15-Fb0000 (598V2AV)

 

Make sure that your drivers are current by checking for the latest Windows updates. Select the Start  button > Settings  > Update & Security  > Windows Update  > Check for updates. Next, restart your device. Select Start  > Power  > Restart.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

This isn't working. I tried checking the drivers, ran Hardware Diagnostics, but stil the issue persists

HP Recommended

Hi @Raghu_17,


Welcome to HP Support Community. 

 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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