Bluetooth не находит ни одно устройство после установки новой ОС

[DmitriyNA]

После обновления ОС  Bluetooth перестал работать ,в диспечере устройств не отображается, предпологаю что драйвер Bluetooth установлен не коректно либо не подходит для новой ОС .Сам адаптер Qualcomm Atheros AR3012 Bluetooth 4.0 Adapter, не могу найти на него драйвера для Windows 10.

[Paul_Tikkanen]

Hi:

What operating system did you install and what model wireless network adapter does your PC come with?

If you installed W10 and your notebook has a Ralink Wi-Fi adapter, that is a very common problem with that model Wi-Fi/Bluetooth adapter where the Wi-Fi and/or Bluetooth completely disappears from the device manager.

Unfortunately, there is no fix other than to go back to W7 or purchase a USB Bluetooth adapter.

[MayS]

Hi @DmitriyNA !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

@Paul_Tikkanen Thank you for helping! 🙂

Regards,
MayS.