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‎05-21-2022 06:23 AM - last edited on ‎05-23-2022 06:59 AM by Retired

HP Recommended

My laptop is windows 7/10. I can't find the Bluetooth on of my laptop. Then, when I clicked the trooble shooting, it is said that my laptop don't have a Bluetooth radio. And I clicked the continue bottom, then it said that don't have a Bluetooth being installed on my laptop. So, how can I fixed it? 

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1 REPLY 1

‎05-24-2022 04:04 AM

HP Recommended

Hi@Rasmeer,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing Bluetooth issues with the HP Laptop PC.  

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try updating the network adapters driver from HP.COM
  • You can do Reset PC Keep my files from windows and check if it works.

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

 

Click here for the HP Cloud Recovery Tool (Windows 10)

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

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