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Divyansh5
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Message 1 of 4
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Bluetooth Problem

HP Recommended
HP EliteDesk 800 G4 Workstation Edition
Microsoft Windows 10 (64-bit)

Hello HP support and Bluetooth on my computer doesn't work. Can you please help me ?

3 REPLIES 3
banhien
Level 19
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Message 2 of 4
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@Divyansh5 

 

The series has few options, do you know which one ? Please try to download and install the Intel one first

 

           https://ftp.hp.com/pub/softpaq/sp107001-107500/sp107300.exe

 

Regards.

BH
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Divyansh5
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Message 3 of 4
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Its not working 

 

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banhien
Level 19
Level 19
96,816 65,529 12,544 21,622
Message 4 of 4
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HP Recommended

@Divyansh5 wrote:

Its not working 


@Divyansh5 

 

Did it work before ? What is the error message ? Machine may not have optional BT at all. Please also supply hardware id of Bluetooth device using the following instructions to get missing hardware id's then post back:

           

                    http://www.wikihow.com/Find-Hardware-ID

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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