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‎11-01-2022 03:14 AM

HP Recommended
Product: HP Pavilion - 15-cw1010ur

Hi. I have problems with WiFi connection (became unstable) when wireless headphones are connected via bluetooth.

OS Win10 21H1 (10.0.19043)

WiFi Realtek RTL8821CE, driver 2024.0.10.216

BT driver 1.8.1027.3000

Drivers auto update do not offer anything.

Is there any solution? Thanks in advance.

Category:
1 REPLY 1

‎11-01-2022 04:41 PM

HP Recommended

Hello @Thatusername 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install / update

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

Download

Realtek RTL8xxx Bluetooth Drivers

1.9.1038.3008

Download

 

(3) Restart Windows

(4) Test again

(5) Please report your results

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