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‎07-07-2024 06:19 AM

HP Recommended
Product: HP Pavilion 15-n269si Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Good day. For some reason my PC uninstall the Bluetooth driver and I do not know the right one to download and install again. Can someone please advise? Thank you

Category:
1 REPLY 1

‎07-07-2024 06:22 AM

HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook have?

 

If it's a Ralink Wi-Fi adapter, it is common for the Bluetooth to completely disappear from the device manager and there is no fix other than to install a different model Wi-Fi/Bluetooth adapter or use a USB Bluetooth adapter.

 

The Ralink Bluetooth simply is not supported on the newer builds of W10.

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