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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebooks
- Notebook Wireless and Networking
- Bluetooth has been disabled

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03-05-2020 05:18 PM - edited 03-05-2020 05:18 PM
Welcome to HP support community.
Run the Bluetooth troubleshooter
Select the Start button, then select Settings > Update & Security > Troubleshoot . Under Find and fix other problems, select Bluetooth, select Run the troubleshooter, and follow the instructions.
Uninstall the Bluetooth adapter in Device Manager
Try uninstalling the Bluetooth adapter, shutting down your PC, and triggering an automatic driver reinstall:
- In the search box on the taskbar, type device manager, and then select Device Manager from the list of results.
- In Device Manager, select Bluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the word “radio”), and select Uninstall device.
- Select the Start button, then select Power > Shut down.
- After your device shuts down, wait a few seconds, and then turn it back on. Windows will try to reinstall the driver.
- If Windows doesn't reinstall the driver automatically, open Device Manager and select Action > Scan for hardware changes.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee