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HP Recommended
Example: Pavilion 15-cs2xxx

my bluetooth has been disabled

1 REPLY 1
HP Recommended

@Wilmerr

 

Welcome to HP support community.

 

Run the Bluetooth troubleshooter

Select the Start  button, then select Settings  > Update & Security  > Troubleshoot . Under Find and fix other problems, select Bluetooth, select Run the troubleshooter, and follow the instructions.

Open Troubleshoot settings

 

Uninstall the Bluetooth adapter in Device Manager

Try uninstalling the Bluetooth adapter, shutting down your PC, and triggering an automatic driver reinstall:

  1. In the search box on the taskbar, type device manager, and then select Device Manager from the list of results.
  2. In Device Manager, select Bluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the word “radio”), and select Uninstall device.
  3. Select the Start  button, then select Power  > Shut down.
  4. After your device shuts down, wait a few seconds, and then turn it back on. Windows will try to reinstall the driver. 
  5. If Windows doesn't reinstall the driver automatically, open Device Manager and select Action > Scan for hardware changes

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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