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- Bluetooth is not discovering the device in my HP Notebook - ...

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03-02-2018 04:57 AM
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Accepted Solutions
03-02-2018 06:38 AM
Hi:
According to the parts list for your notebook it comes with a Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.
If that is correct, then you need this W7 32 bit bluetooth driver for that model wifi adapter.
This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.
03-02-2018 06:38 AM
Hi:
According to the parts list for your notebook it comes with a Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.
If that is correct, then you need this W7 32 bit bluetooth driver for that model wifi adapter.
This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.