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12-11-2022 07:18 AM
W10 automatically installs the BT driver, so you have one of two problems:
1. Not all dv6700's came with Bluetooth so yours may not come with Bluetooth.
2. If you are 110% sure your notebook came with Bluetooth, then it was turned off with the Wireless Assistant or Connection Managers software during the upgrade and can't be turned on as neither of those programs work in W10.
If you just upgraded the notebook to W10 with an in-place upgrade, within the last 10 days, you can go back to W7 in the PC settings>recovery menu, turn the Bluetooth back on with the Wireless assistant or Connection manager software and then you can upgrade back to W10.
If you clean installed W10, or it has been more than 10 days since you upgraded then you can make a bootable USB Ubuntu installer and turn the BT on in Ubuntu.
Here's how to do that:
Download Ubuntu from the link below.
Make a bootable USB installer.
Boot from the Ubuntu installer and select the option to 'Try Ubuntu without installing.'
Turn on the Bluetooth in Ubuntu.
Exit out of Ubuntu.
Shut down the PC.
Remove the Ubuntu installer and turn the PC back on.
When you are back into W10 the BT should be present and working again.
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