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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-10-2020 12:09 PM

HP Recommended
Product: EliteBook 2560p
Operating System: Microsoft Windows 10 (64-bit)

Just bought the notebook a couple of days ago. It has Windows 7 on board. Bluetooth has worked correctly.

Yesterday I updated it to Windows 10. After that I have problems with bluetooth.

Now when I try to conneect my bluetooth speaker, It becomes "paired"("Сопряжено" in original(Russian)), but when I click "Connect" I receive an error message "It didn't work. Make sure the Bluetooth device is still discoverable and then try again." ("Это не сработало. Убедитесь, что устройство Bluetooth все еще доступно для обнаружения, а затем повторите попытку.").

I tried to update drivers with Windows, with special driver program, delete the module and installing again, but nothing works. There is no driver on official Broadcom site.

 

Notebook: HP EliteBook 2560p

Module: Broadcom 2070 Bluetooth

Module ID: "USB\VID_03F0&PID_231D&REV_0306"
Can provide any other needed information.

 

Thank you!

P.S. Sorry for my bad english.

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