cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
96
Flag Post

Bluetooth no longer available

HP Recommended
Pavilion cw-0009la
Microsoft Windows 10 (64-bit)

Hi Community!

 

I have this trouble on bluetooth that when i going to configuration -> bluetooth and other devices, there's no longer de switch to activate or disactivate bluetooth, and when i going to Device Manager the bluetooth icon disappeared.

 

My notebook it's a HP Pavilion 15-cw00019la. I hope someon can help me! 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
26,168 26,154 1,733 2,391
Message 2 of 2
Flag Post
HP Recommended

@IsaacTO

 

I reviewed your post and I understand that you are facing issues with the Bluetooth on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you download and install the Bluetooth driver from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103957.exe

 

If the issue persists, then continue troubleshooting from the below article.

 

https://support.hp.com/in-en/document/c06100754

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation