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‎12-28-2019 11:22 PM

HP Recommended
Product: HP 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello ,i got this problem after installing new windows 10 enterprise instead of windows 10 pro .The system device manager have no icon of Bluetooth , so it is saying that my hp device does not support Bluetooth but it used to support fully in earlier windows .How can i correct it please solve this problem

1 REPLY 1

‎12-31-2019 05:30 PM

HP Recommended

@Trivendram Welcome to HP Community!

HP recommends installing the OEM version of the OS on the device, as we don't offer drivers for enterprise version of the OS, if you have to install the enterprise OS you'll need to find the driver using 3rd party website such as drivespace.com among others at your own discretion.

 

If you wish to switch to an OEM instead: Click here for details on ordering a recovery media

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee


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