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- Notebooks
- Notebook Wireless and Networking
- Bluetooth not work

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12-08-2021 03:19 AM
My Bluetooth is not working after upgradation into windows 10
MODEL HP Pavilion dv6-6154tx Entertainment Notebook PC
Parent OS- Windows 7 home premium
Upgraded OS- Windows 10 21h2
recently i contact to microsoft the referred me to hp.
i uploaded screenshots.... please suggest me what can i do and how can i do??this is device manager
this is my bluetooth app
12-08-2021 07:09 AM
Hi:
Most dv6 notebooks from that era have problems with the Bluetooth not working on W10.
What model wifi adapter does your notebook come with?
The generic Bluetooth adapter showing up in the device manager is the problem.
That should have a specific driver installed for the model wifi card the Bluetooth is part of.