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vivek052 Student
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Bluetooth not working even Bluetooth option not showing

pavilion g6
Microsoft Windows 8.1 (64-bit)

Bluetooth not working  even Bluetooth option not showing 

plz help me

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HP Support Agent
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Bluetooth not working even Bluetooth option not showing

Hello, @vivek052 – Hope you are well :)

 

Thanks for reaching out to the HP Support Forums! I would be glad to be of your assistance :)

 

I see by your post that you not able to use the Bluetooth feature on your HP Pavilion. 

 

Let's start by trying to turn on the Bluetooth feature. Try the steps below:
 

1. Click on the start icon and click on settings.

2) Click on devices.

3) Under devices, on the left side look for Bluetooth.

4) If it shows Bluetooth, click on it and check if it's on.

5) If it's not on, then run it on.

 

Alternatively, check http://hp.care/2kTkbSE for more detailed instructions.


If the issue persists, please check and let me know whether the Wireless feature on your PC is working. Also, go to device manager, uninstall and reinstall the Bluetooth network driver. If possible, attach a screenshot of your "Network adapters" under the Device manager.

 

Please let me know if this resolves the issue, or if you require further assistance.

Good luck :)


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DVortex
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