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HP Recommended
HP EliteBook 840 G4 Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

my PC doesn't have on/off toggle button. My device manager shows an unidentified device which I checked the description ID to be "{A87C2E0F-9A46-46b8-8EC4-E33355FBE1F7}\KeyboardFilter". Help out with accurate driver to rectify the bluetooth issue.

1 REPLY 1
HP Recommended

Hello @Joe_J 

Sorry to hear that you are having problems ... I would like to help you.

(1) Download and install

HP Hotkey Support - UWP

8.10.7.1 Rev.A17.6 MBJan 25, 2021Download

HP Wireless Button Driver

2.1.14.1 Rev.A0.5 MBJun 10, 2020Download

 

(2) Restart Windows and try again ...

(3) Please report back

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.