Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
06-30-2020 07:15 AM
Product: HP ZBook 15v G5 Mobile Workstation
This system has built in Intel Bluetooth and it was working an hour ago. The system now reports it has no bluetooth capacity and the troubleshooter advises buying a bluetooth dongle.
I have rebooted
I have manually started the bluetooth support service in services.msc
I have automatically and manually reinstalled the bluetooth driver
And still no bluetooth capacity
Any further ideas?
Solved! Go to Solution.
1 ACCEPTED SOLUTION
2 REPLIES 2
06-30-2020 10:53 AM
I have down loaded and installed driver for Qualcomm Athernos - Dated 2018_11-13 _ Version 10.0.3.18.
I have managed to pair with Toshiba headset RZE-BT300E.
The hardware adapter switches OFF and stops working. To switch it on again is a mission which involves reloading the drivers.
Is this the normal way it should work??
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community