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TLP2020
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Message 1 of 2
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Bluetooth won't PAIR!

HP Recommended
HP Spectre x360 Convertible 13-ap0xxx
Microsoft Windows 10 (64-bit)

Hi guys,

 

Having a strange problem with my bluetooth on my HP Spectre x360.

 

Basically, the device is available, latest drivers installed, everything seems to work...except I cannot connect anything to it! It just times out basically. 

 

I've tried forgetting all my devices and re-pairing, but will not pair.

 

I've tried uninstalling drivers and restarting PC.

 

Any other ideas? Not sure if a BIOS update or something might be necessary (I relatively recently updated BIOS to fix another issue, so maybe related).

 

Thanks in advance,

 

Tom

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@TLP2020

 

I reviewed your post and I understand that you are facing issues adding Bluetooth devices to the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c06100754

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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