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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎01-07-2019 12:09 PM

HP Recommended
Product: 15t bs000
Operating System: Microsoft Windows 10 (64-bit)

Hello, how can I know if my laptop has bluetooth?

 

 I have install the drivers for bluetooh from here

https://support.hp.com/mx-es/drivers/selfservice/hp-15-bs000-laptop-pc/15551412

 

but still I can´t turn on the bluetooth so I want to fix the problem.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-09-2019 06:48 AM

HP Recommended

Hi:

 

The  RTL8188EE 802.11bgn wifi adapter is wifi only.

 

Your notebook does not have built in bluetooth networking hardware.

View solution in original post

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3 REPLIES 3

‎01-07-2019 01:21 PM

HP Recommended

Hi:

 

What model wifi adapter does your notebook have?

 

Whether or not the notebook has bluetooth is dependent on the model wifi adapter it has.

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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‎01-09-2019 04:07 AM

HP Recommended

It's   Realtek RTL8188EE 802.11bgn

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‎01-09-2019 06:48 AM

HP Recommended

Hi:

 

The  RTL8188EE 802.11bgn wifi adapter is wifi only.

 

Your notebook does not have built in bluetooth networking hardware.

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