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sniper6587
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Bluetooth

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HP ENVY - 17t-ce100 CTO
Microsoft Windows 10 (64-bit)

I have a new HP ENVY - 17t-ce100 CTO and the bluetooth stopped working. I have tried everything that was recommended but still no luck. Its like the hardware quit working. The only thing I haven't tried is editing the BIOS. Thanks in advance for any help you can give me.

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banhien
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@sniper6587 

 

It is a CTO machine therefore I can't get its specs. Please check Device Manager to see what is it wifi adapter ? Realtek or Intel ? Then go to the following link to download Bluetooth driver and install to your machine

 

               https://support.hp.com/us-en/drivers/selfservice/hp-envy-17-ce1000-laptop-pc-series/29126769/model/2...

 

Regards.

BH
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sniper6587
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I reloaded and restarted my machine and the hardware stiil does not show up under Bluetooth on Device Manager. Should I uninstall the WiFi adapter first?

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sniper6587
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Where is the say thanks button?

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sniper6587
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Found it!!!

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