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- Brand new computer the Realtek 8822ce hardware related probl...

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02-15-2023 10:00 AM
We bought this HP laptop a week ago. Charged it for the first time and now we can’t get Wi-Fi. Ergo says the Realtek 8822ce is having hardware problems. Since this is so new and info on line says it can be reoccurring do we just get a new laptop to avoid future problems?
2 REPLIES 2
02-15-2023 10:17 AM
Hi:
The only suggestion I can offer before you bring it in for warranty service would be to update the RTL8822CE driver to the latest version and see if that fixes the problem.
2024.10.227.2 08/18/2022
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