Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter to 5Ghz Wireless

HP Recommended
HP Pavillon Notebook
Microsoft Windows 10 (64-bit)

my laptop doesn't show 5GHz signal - any dirver update that might help? 


Serial no. [Personal Information Removed]

Level 21
Level 21
134,190 124,357 20,529 31,545
Message 2 of 2
Flag Post
HP Recommended



It is not a software or driver issue.


The Broadcom BCM43142 802.11 bgn Wi-Fi M.2  wifi adapter was designed to only work on the 2.4 GHz wifi band.


5.0 GHz connectivity is not supported by that model wifi adapter.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation