cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Level 1
9 6 0 0
Message 1 of 9
546
Flag Post

Broken WIFI cable... Cannot activate WIFI

HP Recommended
HP Pavilion dv7-3155ef
Microsoft Windows 10 (64-bit)

Hello, due to broken  cable I cannot actived my WIFI ...Is there a possibility to activate the WIFI...

I look BIOS, System, etc ... but without success...

Can somebody help me ?ble to activate WIFI

regards

 

8 REPLIES 8
HP Support Agent
HP Support Agent
13,093 13,078 701 531
Message 2 of 9
Flag Post
HP Recommended

@gvaneynde1

 

Welcome to the HP Support Community.

 

What Wi-Fi cable are you referring to? Internal? Please elaborate.

 

If it's an external cable to the router, you can replace it, and then, try the steps from this link: https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Wifi-not-working/m-p/6255387#M139297

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

0 Kudos
Author
Level 1
9 6 0 0
Message 3 of 9
Flag Post
HP Recommended

It is the internal cable which is broken... I order a new one. My question: Is it possible to actived WIFI internal card to run WIFI ?

regards,

Guy

0 Kudos
HP Support Agent
HP Support Agent
13,093 13,078 701 531
Message 4 of 9
Flag Post
HP Recommended

Steps from Page 9 should help you with that: http://h10032.www1.hp.com/ctg/Manual/c01851044

 

Could you send a picture of the cable you're referring to?

 

Thanks 🙂


I am an HP Employee

0 Kudos
Author
Level 1
9 6 0 0
Message 5 of 9
Flag Post
HP Recommended
0 Kudos
HP Support Agent
HP Support Agent
19,857 19,816 869 924
Message 6 of 9
Flag Post
HP Recommended

@gvaneynde1

Thank you for the picture it explains more than words, 

 

To get the answer to this question, yes you can do this at your own discretion however HP does not recommend upgrading or downgrading hardware parts.

And, also this is mounted on the motherboard. If you have the correct ribbon cable it won't be a problem. 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Author
Level 1
9 6 0 0
Message 7 of 9
Flag Post
HP Recommended

Hello Betty,

Thank's for your reply... On Windows mobilities, I cannot see my WIFI .... see copyscreen

regards,

Guy

https://www.dropbox.com/transfer/AAAAAA6wntRPx-XrHrelpqGnjZsKbmXuuApnsDs0Y1WHKyj5-yNOhI4 

0 Kudos
Author
Level 1
9 6 0 0
Message 8 of 9
Flag Post
HP Recommended

I cannot see my WIFI in Windows mobilities

regards,

Guy

0 Kudos
HP Support Agent
HP Support Agent
14,452 14,454 1,426 1,692
Message 9 of 9
Flag Post
HP Recommended

@gvaneynde1

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation