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Broken WIFI cable... Cannot activate WIFI

HP Recommended
HP Pavilion dv7-3155ef
Microsoft Windows 10 (64-bit)

Hello, due to broken  cable I cannot actived my WIFI ...Is there a possibility to activate the WIFI...

I look BIOS, System, etc ... but without success...

Can somebody help me ?ble to activate WIFI

regards

 

8 REPLIES 8
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HP Support Agent
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Message 2 of 9
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@gvaneynde1

 

Welcome to the HP Support Community.

 

What Wi-Fi cable are you referring to? Internal? Please elaborate.

 

If it's an external cable to the router, you can replace it, and then, try the steps from this link: https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Wifi-not-working/m-p/6255387#M139297

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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It is the internal cable which is broken... I order a new one. My question: Is it possible to actived WIFI internal card to run WIFI ?

regards,

Guy

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Steps from Page 9 should help you with that: http://h10032.www1.hp.com/ctg/Manual/c01851044

 

Could you send a picture of the cable you're referring to?

 

Thanks 🙂


I am an HP Employee

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@gvaneynde1

Thank you for the picture it explains more than words, 

 

To get the answer to this question, yes you can do this at your own discretion however HP does not recommend upgrading or downgrading hardware parts.

And, also this is mounted on the motherboard. If you have the correct ribbon cable it won't be a problem. 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
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Hello Betty,

Thank's for your reply... On Windows mobilities, I cannot see my WIFI .... see copyscreen

regards,

Guy

https://www.dropbox.com/transfer/AAAAAA6wntRPx-XrHrelpqGnjZsKbmXuuApnsDs0Y1WHKyj5-yNOhI4 

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I cannot see my WIFI in Windows mobilities

regards,

Guy

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@gvaneynde1

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Have a great day! 

Asmita
I am an HP Employee

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