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54fighting
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Message 1 of 4
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Bumped From Website Page

HP Recommended
Spectre x360
Microsoft Windows 10 (64-bit)

When I do a search, I am directed to the webpage. After a short time on the webpage I am bumped back to the search inquiry. When I enter the search inquiry for the second time I am directed back to the webpage and am able to proceed. This happens every time. The first time never works, but the second time always does.

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 4
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@54fighting

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the product number of your computer?
  • What is the exact issue you are facing?
  • What browser are you using?
  • Does this happen on any particular website?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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54fighting
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My model is 13t-as000; the product I’d is 1WU64AV.

 

i will do a google search to get to a webpage. For example, I might enter Amazon in the search bar. I will get a link to Amazon. I will go to Amazon’s site and start to search for a product. After a short while I will get thrown off Amazon’s site and be redirected to the google search bar. When I repeat my steps, I am able to stick on Amazon’s site,

 

I have no idea how to troubleshoot this issue. I searched the internet but found no suggestions.

 

Thanks.

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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,959 2,605
Message 4 of 4
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@54fighting

 

Thank you for the information.

 

What browser are you using? Have you tried using a different browser?

 

Meanwhile, I recommend you reinstall the browser that you are using and check if it helps.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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