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- HP Community
- Notebooks
- Notebook Wireless and Networking
- CANNOT ADD PRINTER... CANNOT GET OFFLINE

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06-25-2023 03:07 PM
Hi @SANDRABRUNDAGE,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
There is an alternate way to connect to the new network by using the USB cable.
Please follow the steps listed in the document below to connect using USB cable and then change it to wireless.
Step 1: Connect using USB cable:
Please follow the steps in this document to connect the printer using the USB cable.
Step 2: Change from a USB connection to wireless:
Please follow the steps in this document to change from a USB connection to a wireless network.
I hope this helps.
Take care and have a good day.
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