Can connect to internet, however, wifi constantly hangs

[Dellma]

Hello,

    I have had some wonky internet issues for a while now and it is driving me crazy. I can connect to the internet however I am constantly having issues where the connection hangs and almost everything begins to buffer. It still shows that I have a strong connection however I cannot connect to the internet with most apps.for some reason. The only way I could get it to work again was to disconnect and reconnect to the internet and since it has been consistant I really want a more long term fix right about now :;('''''

[Raj1788]

@Dellma

Thank you for joining the HP Community

Could you please help me with the exact model name or the product number?

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

If the issue persists, refer to this document: https://support.hp.com/us-en/document/c03460887 for Slow Internet Troubleshooting.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)