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llrmore
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Message 1 of 2
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Can not connect hp 3755 to anything

HP Recommended
Hp deskjet 3755
Chrome OS

I have a chromebook and so hp.com/dj3755 does nothing but tell me to download hp smart. Which has always been fine. I have used it on my phone and on multiple computers running windows. Now all of the sudden i can not connect this printer to anything. It is beyond frustrating. I have tried everything. I only have hp because of insta ink and i am about to go with canon or something else. I have tried to connect wired to chromebook also wifi direct and just get it to connect to my home wifi to no avail. And this printer is not listed on the supported list in hp smart which is weird because i just had it all connected like a month ago and was able to use it fine ony phone (android) and the chromebook so im not sure why or how it disconnected anyhow. 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@llrmore, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to connect the printer to the Chromebook.

If the printer is not connected to the wireless network, follow the steps in - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

 

Kindly refer to - HP printer setup (HP Print for Chrome)

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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